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What is Identity Lifecycle Management?

Identity Lifecycle Management (ILM) is a crucial component of cybersecurity and Identity and Access Management (IAM) that focuses on managing the entire lifecycle of digital identities within an organisation. This process encompasses the creation, management and eventual deactivation or deletion of user identities, ensuring that access to resources is tightly controlled and aligned with the organisation's security policies and compliance requirements. Effective ILM is essential for maintaining security, reducing risk and ensuring that users have the appropriate level of access to perform their roles without compromising sensitive information.

The lifecycle of an identity begins with the onboarding process, where a new user—such as an employee, contractor, or partner—is assigned a digital identity within the organisation's systems. This involves creating a user account and associating it with specific roles, permissions and access rights based on the individual's job function or relationship with the organisation. This initial step is critical, as it establishes the baseline for what resources the user can access. If not done correctly, it can lead to security vulnerabilities, such as excessive permissions that could be exploited by malicious actors.

As users continue their relationship with the organisation, identity management must adapt to changes in their roles, responsibilities or employment status. This is where the concept of identity lifecycle management becomes particularly important. When a user is promoted, transferred to a different department or takes on new responsibilities, their access rights need to be updated to reflect these changes. ILM systems automate these updates, ensuring that access rights are adjusted in real-time to align with the user's current role. This dynamic management helps prevent situations where users retain unnecessary or inappropriate access to sensitive resources, which could pose significant security risks.

Periodic access reviews and certifications are integral parts of ILM, ensuring that the access rights associated with each identity remain appropriate over time. These reviews involve auditing user accounts to verify that their permissions are still relevant and necessary for their current role. If any discrepancies are found, such as users with access to resources they no longer need, corrective actions can be taken, such as revoking or adjusting permissions. Regular access reviews help organisations maintain the principle of least privilege, which is a key tenet of cybersecurity, by minimising the potential attack surface and reducing the risk of insider threats.

The offboarding process marks the end of the identity lifecycle and is a critical phase in ILM. When a user leaves the organisation, whether through resignation, termination or the end of a contract, their access to all systems and resources must be promptly revoked. This deactivation process ensures that former employees or contractors cannot continue to access the organisation’s systems, which is vital for preventing unauthorised access and potential data breaches. ILM solutions typically automate the offboarding process, deactivating accounts and revoking access rights across all systems simultaneously, thereby reducing the chances of oversight or delay.

In the broader context of cybersecurity and IAM, ILM is closely tied to governance and compliance. Regulatory frameworks such as GDPR, HIPAA and SOX require organisations to demonstrate that they have effective controls over who has access to sensitive data and how that access is managed throughout the user's lifecycle. ILM supports these requirements by providing a structured and auditable approach to managing identities, ensuring that access rights are granted, modified and revoked in accordance with both internal policies and external regulations. This not only helps organisations avoid regulatory penalties but also strengthens overall security by ensuring that only authorised users have access to critical resources.

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